CATEGORY:       ORGANIZATIONAL

ATTENTION:      ALL DMC DEALERS/SERVICE MANAGERS

SUBJECT:        CUSTOMER EMERGENCY ASSISTANCE CARDS


Enclosed with this bulletin is a supply of De Lorean Customer
Emergency Assistance Cards (see Figure 1).

The toll free numbers indicated on these cards are intended only for customer use and when a customer is encountering an emergency situation. Dealership personnel should continue to communicate with their respective Dmc Area Offices for assistance. The enclosed cards are being supplied to you for distribution to customers who have already taken delivery of their cars. In addition, we request a card be given to the customer or placed in the glove compartment upon delivery of every De Lorean vehicle. It is important to note that, effective immediately, a customer card will be included with the glove compartment information prior to shipment of vehicles from our Quality Assurance Centers to you. Therefore, checking the vehicle for this card during pre-delivery inspection will avoid duplication and provide our customer with valuable information in the event of an emergency situation. Doyle J. Potter National Training Manager DJP:ak Enclosure ISSUED 12/23/81