CATEGORY:     WARRANTY

ATTENTION:    ALL DMC DEALERS/SERVICE MANAGERS

SUBJECT:      WARRANTY SERVICE
              TIRES
              BATTERIES
              RADIOS

As mentioned in the DMC warranty folder, the above items are
covered by separate warranties with different steps that the
vehicle owner must take to obtain warranty service.
TIRES:       The vehicle owner should contact the local Goodyear
             Tire dealer.  DMC dealers can also do this on behalf
             of the vehicle owner and should assist owners if
             necessary.  (See DMC and Goodyear warranty folder).

BATTERIES:   The vehicle owner should contact a local AC-Delco
             dealer.  DMC dealers can also do this on behalf of
             the vehicle owner and should assist owner if
             necessary.  (See DMC warranty folder).

RADIOS:      A).  The owner/or the DMC dealer on the owner's
                  behalf should contact a local Craig warranty
                  station who will remove, repair and reinstall
                  the unit.  The removal and installation of the
                  unit is not covered by Craig's warranty and the
                  owner may be charged for removal and reinstallation.
                  However, the owner may present the paid bill for
                  removal and installation to the DMC dealer for
                  reimbursement.  Dealers may claim such reimbursement
                  via the DMC service transaction.

             B).  The DMC dealer can remove the radio and have it
                  repaired at a local Craig station and can claim
                  removal and installation via the DMC service
                  transaction.

             C).  The DMC dealer can remove the unit and install a
                  floater unit, which is part of the initial dealer
                  parts kit, then claim removal and installation via
                  the DMC service transaction.  After the unit has
                  been repaired by the Craig warranty station it
                  should be returned to DMC dealer floater stock.

We trust this information clarifies the aforementioned procedures.

Please inform all personnel concerned.

Sincerely,

Lutz Feuerabendt
Technical Service Manager                             ISSUED:  9/2/81