CATEGORY:   WARRANTY

ATTENTION:  ALL DMC DEALERS/SERVICE MANAGERS

SUBJECT:    COMPLETION OF DMC SERVICE TRANSACTION FORM


One of the many functions of the DMC Service Transaction form is to
provide specific information pertaining to vehicle malfunctions that
may occur.  This information is essential from the standpoint of
quality control and engineering.

The Service Transaction form consists of four copies, each one serving
a specific purpose.  For this reason it is essential that all copies
of the form be legible.

Therefore, effective October 15, 1981 submission date, Service
Transaction forms received by our Technical Service Department that
are not typewritten will be returned for correction.

In addition, it will be necessary to insert a brief description of the
repair performed when applying any of the following labor codes:

            AT000  -  Actual Punched Time
            DT000  -  Diagnosis Time
            SL000  -  Sublet Labor
            FL000  -  Flat Labor

For clarification purposes we have attached an example of a completed
DMC Service Transaction form reflecting performance of a P.D.I. service
and two warranty repairs on a new vehicle.

Sincerely,




Lutz Feuerabendt
Technical Service Manager

LF:jh

Enclosure





                                               ISSUED 10/1/81